Mission & Policies
We are open to serve you, answer questions or schedule an appointment during the following hours:
Monday – Friday: 9 a.m. to noon, 2 p.m. to 5 p.m.
Our Mission
The mission of Desert Family Medical Center is to provide personalized, effective, and prompt medical attention to our patients. We know your time is precious, and your health is your most important asset. Our goal is to provide you with efficient and caring medical service in a timely fashion. Our medical providers and staff have been fully trained and educated to assist you with your health concerns, and we constantly keep abreast of new medical issues that affect you and your family. We have created an environment of compassion and professionalism to make your visit as comfortable and pleasant as possible. We look forward to your good health and a long and healthy relationship with you. If you have any questions about our medical office, please feel free to contact us.
Appointments
Your scheduled appointment time has been reserved specifically for you. We request 48-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing an appointment without notifying us 24 hours in advance, you are subject to being charged a $60 fee, which will be reflected on your account.
Insurance
Currently, our office does not accept uninsured patients. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. After 90 days, any unpaid portion of the bill will be sent to collections.
Other Policies
- Patients will receive a minimum fee of $25 for any medical records, medical forms or other forms (i.e. DMV forms, school forms, etc.) that require a doctor’s review and/or signature.
- Please allow 72 hours for pharmacy refills.
- No smoking or eating in the office, please.
- Please turn off your cell phone during examinations.
Click here for directions
We are located in
Palm Springs, CA 92262